Saturday, July 12, 2008

Patch Tuesday - Panic Wednesday

Both our laptops suddenly lost their access to the Internet Wednesday morning. I could sucessfully ping both URLs and IP addresses but couldn't access anything with IE, or Filezilla, Skype etc.

After playing with the computers for an hour at noon, I finally thought of the Windows updates that had just been applied and un-installed them. Eureka! we had Internet access again.

It turns out that Microsoft Update KB951748 can cause loss of Internet access for ZoneAlarm users on Windows XP/2000. Zone alarm has an updated version that should fix this, but I haven't installed it yet. We are just surfing merrily along updateless.

I guess if you are reading this, you either weren't affected, or have figured it out on your own!

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